At Chinese eBooks, we strive to provide our customers with high-quality digital products and excellent service. Due to the nature of our digital products, including eBooks and audio downloads, all sales are final. We do not offer returns, exchanges, or refunds for these items.

Non-Returnable, Non-Refundable Policy:

  1. Digital Products: Once purchased, digital products such as eBooks and audio downloads cannot be returned or exchanged.
  2. Instant Access: Upon completion of the purchase, customers will have immediate access to their digital products. This instant access policy ensures a seamless and efficient delivery process.
  3. Content Preview: We encourage customers to thoroughly review product descriptions and any available previews before making a purchase decision. This ensures that customers are fully informed about the content and format of the digital products they are purchasing.
  4. Quality Assurance: We are committed to providing high-quality digital products. In the rare event that a customer encounters any technical issues or discrepancies with their purchase, we encourage them to contact our customer support team for assistance.
  5. Customer Support: Our dedicated customer support team is available to address any inquiries or concerns regarding purchases or digital products. Customers can reach out to us via email at [email protected] for prompt assistance.

Contact Us:

If you have any questions or need further assistance regarding our refund and returns policy for digital products, please don’t hesitate to contact us.

Email: [email protected]